Introduction
Welcome to QueryQuake! This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you engage with our websites and services, register for an account, participate in our events, or interact with us through various electronic means. This policy also explains your rights and choices regarding your personal data and how you can contact us if you have any questions or concerns.
Scope
This Privacy Policy applies to personal data collected through our websites, mobile applications, branded social media pages, events, webinars, and other electronic communications. It does not cover the processing of personal data we conduct on behalf of our business customers, which is governed by our agreements with them.
Consent
By using our websites and services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services or otherwise provide us with your personal data. Your continued use of our websites and services following any changes to this Privacy Policy constitutes your acceptance of those changes.
Key Definitions
- “QueryQuake,” “we,” “us,” and “our” refer to QueryQuake Ltd. and its affiliates.
- “Services” refers to the tools, applications, and professional services offered through our websites.
- “You” and “your” refer to the individual to whom personal data covered by this Privacy Policy relates.
Information We Collect
Information Provided Directly by You
- Account Registration: When you create an account, we collect personal data such as your name, email address, and any other details necessary to provide our services.
- Communication: We collect personal data when you contact us with inquiries, customer support requests, or participate in surveys or feedback.
- Transactions: We collect transaction details, including payment information, to process your orders and manage your account.
Information Received from Third Parties
- We may receive personal data from third parties, such as our partners or social media platforms, if you choose to connect your accounts or use our services through these platforms.
Information Collected Automatically
- We use cookies and similar technologies to collect data about your interactions with our websites and services, such as your IP address, browser type, and browsing history. This helps us enhance your experience and improve our services.
How We Use Your Information
We use your personal data to:
- Provide and manage our services, including processing transactions and managing your account.
- Communicate with you about updates, offers, and other relevant information.
- Improve our services by analyzing usage patterns and user feedback.
- Ensure the security and integrity of our services.
- Comply with legal obligations and protect our legal rights.
Sharing Your Information
We do not sell or rent your personal data. We may share your data with:
- Service Providers: Trusted third parties that assist us in delivering our services, such as payment processors and customer support.
- Affiliates: For administrative purposes and to provide services on our behalf.
- Legal Obligations: When required by law, or to protect our rights and the safety of others.
Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. After the retention period, your data will be anonymized or deleted.
Your Rights
You have the right to access, correct, or delete your personal data. You can also object to or restrict certain types of processing. To exercise these rights, please contact us at [contact email].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] or 1007 N Orange Street, Delaware 19801.